Online Reputation Management Consultant Vancouver BC

I get this question asked all the time, how does a local business build their online reputation and then leverage this power to get more customers?

It can be kind of complicated, but if you have the right system it doesn’t have to be that hard.

Here is a few tips to help improve your online reputation.

Tip #1: ask customers or your patients about their experience. If you provide a five star experience then your customers won’t have a problem leaving a review.

Tip #2: have a feedback page you can email your customers or patients. Having a feedback page you can email is a great way to get reviews. Not only that, if there is a problem you are able to find out right away and deal with it before it gets too late.

Tip #3: create a thank you follow up system. If you can stay in contact with your customers with a follow up system there is a great chance they will leave a review they buy your product or service.

I hope these tips help.

Google Dictating Tool Review

I came across this great tool today. It’s a dictation tool offered by Google.

It’s apparently similar to Dragon Naturally Speaking. I don’t know how new it is, but I came across it today, so I thought I’d just create this video. I used Dragon all the time and it saves me tons of time, but it’s expensive, so if you’re into trying the Google dictating log into Google Drive using Chrome browser, and on the top here you can see add-ons.

You need to configure it to your city or your country and language and the commands.

One thing I learned from using Dragon Naturally Speaking is to have, or invest in a good microphone.

Another thing is to speak slow and clear so Dragon can understand what you are saying.

So far so good, I think it is a little slow, but we’ll keep trying and see what happens.

So I’m not sure, it seems all right, but seems a little slow actually but you never know.

Try it out and give it a shot, it might save you some time.

I hope this helps

Have a great day.

Video Marketing Agency Vancouver BC

Did you know that YouTube is the second largest search engine int world after Google? Or that an average US citizen watches 186 online videos per month?

The truth is, we don’t watch TV like we used to. YouTube is replacing TV nowadays, as you can see in your daily life.

More importantly, you need to be aware of this fact if you want to promote your business in the most effective way with the lowest costs.

You see, videos can be used to promote your products or services to educate your customers or to entertain them. However using videos, they can bring more clients through your door.
If you’re not using videos, then you’re actually losing customers to the competitors who are using them. In the end, it doesn’t matter what business you are in, you can benefit from using videos in your promotional campaigns.

The best part is that you don’t need to write a huge check to promote your business through videos as you do when advertising on TV. In your opinion, which type of video could help your business the most?

 

Online Reputation Management Services Richmond BC

Hi, Scott hear from Solutions Web Consulting. Do you live in Richmond BC and are looking for information about managing and marketing your online reputation? Be sure to watch our video because we provide some great tips and stats on why you need to make reputation part of your marketing strategy.

Meet Jack. Every day he searches online for different local businesses. Today he’s looking for the products or services offered by your business. He comes across your website, but since he’s never done any business with you, he goes ahead and searches for other people’s reviews. He’s not the only one. Because according to Business Week, over 70% of people search online for business reviews or ratings before ordering or purchasing a product or services.

But let’s go back to Jack, who while doing his research on your business, spotted a few negative reviews. Those reviews could come from a few unhappy clients or from your competition, but he doesn’t care about that and he just changed his mind.

In fact, 80% of people said that they changed their buying decision after reading a negative review. The situation would have been different if you would have handled those negative reviews, but how can you do that if you don’t even know they exist. Now that you know why you need online reputation management, why not let the experts handle this critical activity?

Call us today for all your reputation questions: 604 332-0065

Online Reputation Management Services Vancouver BC

Meet Jack. Every day he searches online for different local businesses. Today he’s looking for the products or services offered by your business. He comes across your website, but since he’s never done any business with you, he goes ahead and searches for other people’s reviews. He’s not the only one. Because according to Business Week, over 70% of people search online for business reviews or ratings before ordering or purchasing a product or services.

But let’s go back to Jack, who while doing his research on your business, spotted a few negative reviews. Those reviews could come from a few unhappy clients or from your competition, but he doesn’t care about that and he just changed his mind.

In fact, 80% of people said that they changed their buying decision after reading a negative review. The situation would have been different if you would have handled those negative reviews, but how can you do that if you don’t even know they exist.

Now that you know why you need online reputation management, why not let the experts handle this critical activity?

 

Keyword Stuffing Video

Hi! It’s Scott here from Solutions Web Consulting. Got a call today from a guy, a remodeling contractor in Ladner, B.C., and he was concerned about keyword usage and keyword stuffing. So what I thought I’d do is create a quick video and show you an example of what not to do.

I came across this plumber’s site and it has to be one of the worst cases of keyword stuffing that I’ve seen. What the guy has done here is: he’s a plumber in Vancouver, and these are all cities inside or in the surrounding areas of Vancouver.

He’s even gone to the point of using communities inside the cities. So if you look at Richmond, Broadmoor, and Sea Island, these are all little communities inside of Richmond.

So what I would suggest to do here is to remove all these keywords from the footer. All these keywords were in the footer of the site and then remove all these keywords. I would then write an article for every city.

So taking Richmond as an example, you could write an article about the city of Richmond, and because Broadmoor, Sea Island, Burkeville, Brighouse, Seafair, Steveston, South Arm are all communities inside of Richmond you could mention these communities and then have a call to action, talking about your plumbing service or your remodeling service or whatever business you’re in and have a call to action to call you.

This way, in the eyes of Google, your Richmond BC article could actually and it should actually rank for the smaller communities inside of the main city.

Setting up your site and stuffing keywords like this might work for a while, but long-term, Google is going to see this and penalize your site. You might never get any traffic depending on how hard they penalize your site.

I hope this helps. If you found this video helpful, please subscribe to our YouTube channel. If you have a question about your website, be sure to use our contact us form on our website and send us your questions. We would be glad to answer them for you. Until next time. I hope this helps.